Title Swedish Customer Service Agent
Salary Circa 20k + Benefits
Location Malta
Job Information
Description of Duties:
  • Translate documents and templates from English to Swedish
  • Respond to customer requests and enquiries in Swedish via phone, e-mail and live chat
  • Managing customer accounts (passwords, cash transfers, account privileges)
  • Providing information on customer deposits and cash outs
  • Informing customers about current and upcoming promotions
  • Assisting customers with connection and technical issues
  • Informing customers regarding games and game rules
  • Responding to customers concerns about site integrity
  • Promote products and services in such a way as to generate profitable turnover

Skills & Abilities Required:

  • A proven ability in providing a high standard of customer service is essential
  • Must be over 18 years of age
  • A keen interest in one or more sports is an advantage


Successful candidates will possess the following:

  • Native Swedish speaker with excellent written and spoken English
  • Customer Service experience essential
  • Proficiency in MS Office
  • Excellent communication skills
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